Privacy Policy
How we collect, use, and protect your data.
Last Updated: November 11, 2025 · Version 1.3
1. Data We Collect
We collect information you provide directly (name, email, company, financial data), automatically (usage data, device information), and from third parties (bank feeds, payroll integrations). Financial data includes ERP transactions, payroll records, and capital expenditure documentation necessary for incentive applications.
2. How We Use Data
We use your data to: (a) provide incentive discovery and management services, (b) auto-populate tax incentive applications, (c) maintain compliance calendars and audit trails, (d) communicate service updates and compliance deadlines, (e) improve our AI models and Incentive Knowledge Graph, (f) fulfill legal and regulatory obligations.
3. Data Sharing
We share data with: (a) government agencies for incentive applications (with your consent), (b) authorized third-party auditors for AUP compliance, (c) service providers under strict data processing agreements, (d) financial institutions for loan origination (with your consent). We never sell your data.
4. Your Rights
You have the right to: access your data, request corrections, delete your account (subject to legal holds), opt out of marketing communications, export your data in machine-readable format, and lodge complaints with data protection authorities. Contact privacy@incentivespro.com to exercise these rights.
5. Security Measures
Our platform is built on a proprietary Incentive Knowledge Graph with over 28,000 rules. We employ encryption (TLS 1.3 in transit, AES-256 at rest), role-based access controls, multi-factor authentication, and weekly encrypted backups. SOC 2 Type II compliance is in progress.
6. Contact Us
For privacy questions or to exercise your rights, contact our Data Protection Officer at privacy@incentivespro.com or write to: IncentivesPRO, Inc., Legal Department, San Juan, Puerto Rico.
We Guarantee
We Do Not Guarantee
